MACHINE OUT OF SERVICE

Hello, I went to deposit money to a Capitec account and the deposit got cancelled as I was doing it. Guess what? It took a full two hours to get the machine working again. There are three ATM's there and none was working. It was an emergency and I was on duty, now I lost a full TWO HOURS!! Why are we not able to deposit money inside the bank when something like this happens. And it was a lot of money too. Imagine standing by the ATM carrying more than R10000, in this day and age. I am not happy with this. At least inside teller machines should be there to assist when there is an emergency like today's one. All the machines were not working and we were standing on the queue. That is so not on. I love this bank, but today I was disappointed. Thank you