ZN
Za N

1 reviews | Active since Mar 2021

29 Mar 2021, 08:29

LUCHELLE is a pathetic consultant at capitec korsten

I went to Capitec Standford Square in Korsten Gqeberha. LUCHELLE THE CONSULTANT THAT WAS ASSISTING made undermining facial expressions because of the mimimum amount i was depositing , even gossiped in Afrikaans with the next client that she ended up assisting after me, bare in mind English is a medium language, then later gossiped in the same venecular with her colleague that tried to do a damage control by creating unnecessary small talk, i told him i do not want to chat but he kept on disrespecting my boundaries, please train your staff to treat all clients equally not based on race

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Mar 2021, 13:44
Official
Good day Zania

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank