LDm
Lesego Doesn't matter
1 reviews | Active since Apr 2021
19 Oct 2021, 17:01
Loyalty is dead
What's wrong with Capitec Bank ***** department.... I mean, I sent everything thy wanted to investigate on the ***** and they called me twice... 1st to request case number and affidavit and 2nd to advise me on not using date of birth as pin or password..... And nothing about my money being paid back................
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Replies (2)
Capitec Bank's replyOfficial
20 Oct 2021, 07:06Good day Lesego
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply20 Oct 2021, 07:06
Official
Good day Lesego
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
LDm
Lesego Doesn't matter's updateReviewer Update
07 Nov 2021, 09:19Dear Capitec bank kindly provide training for your staff, The person you assigned to contact me was rude and didn't have any answers for me.. I mean if i was ****med the ******** won't answer their calls,
And no one updates me on the case, I have to keep checking up on you...
This is just a waste of time and now my bills have piled up because Capitec is taking their precious time to get my money back.
I have been a client for a long time to be treated this way.
Please give me my money back.
And no one updates me on the case, I have to keep checking up on you...
This is just a waste of time and now my bills have piled up because Capitec is taking their precious time to get my money back.
I have been a client for a long time to be treated this way.
Please give me my money back.
LDm
Lesego Doesn't matter's update07 Nov 2021, 09:19
Reviewer Update
Dear Capitec bank kindly provide training for your staff, The person you assigned to contact me was rude and didn't have any answers for me.. I mean if i was ****med the ******** won't answer their calls,
And no one updates me on the case, I have to keep checking up on you...
This is just a waste of time and now my bills have piled up because Capitec is taking their precious time to get my money back.
I have been a client for a long time to be treated this way.
Please give me my money back.
And no one updates me on the case, I have to keep checking up on you...
This is just a waste of time and now my bills have piled up because Capitec is taking their precious time to get my money back.
I have been a client for a long time to be treated this way.
Please give me my money back.