LN
Lalitha N
1 reviews | Active since Mar 2021
29 Nov 2022, 18:16
Low bank fees,low service delivery
********** charges on my acc, when I contacted capitec call center they said they can't do anything about it. They advised me to stop the card and get a new one, which I did. A week later ********** charges from the same company (planoodle.com,I searched online and seems they hack many peoples accounts). Still capitec could so absolutely nothing about it,they actually told me that I need to contact the company and tell them to stop debiting my acc,like a ******* is gonna go "oh yes, sure I'll stop ******** you cos you asked so nicely ". I closed the acc,which took about 2 hours to do. Going back to Absa. Might be more expensive but peace of mind is worth it
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Replies (1)Capitec Bank's replyOfficial
29 Nov 2022, 19:36 Good day Lalitha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Nov 2022, 19:36
Official
Good day Lalitha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
