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Patience M

1 reviews | Active since Jul 2020

13 Feb 2025, 14:52

Loud and disruptive employees

I have never been i a bank that is so noisy and so messy like this one capitec thabong mall was the worst shame we were made to stand in ques while the staff is busy chatting to one another running around the bank like its a circus scream and making noise as if its a creche. They keep standing up just to go and talk to eachother and make noise yho i will never visit this branch ever shame no service just making noise

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Feb 2025, 16:36
Official
Hi Patience, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.