KM
Kwanda M
1 reviews | Active since Feb 2020
08 Apr 2025, 14:22
Lotto/Powerball Winnings on Capitec App
Beware, do not play the lotto on the Capitec App, I have won 3 numbers twice that I know of, they do not pay the lotto winnings, yet they charge for the service. That is very *****ulent. Capitec is not trustworthy at all.
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Replies (2)
Capitec Bank's replyOfficial
08 Apr 2025, 14:37Hi Kwanda, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply08 Apr 2025, 14:37
Official
Hi Kwanda, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
KM
Kwanda M's updateReviewer Update
08 Apr 2025, 14:40Thank you for your response, I will await your response further. I see a lot of others complaining about the same thing from 2023 which means this problem has not been resolved since. How much money has Capitec made from not paying these winnings especially if someone does not check their tickets. This is unacceptable.
KM
Kwanda M's update08 Apr 2025, 14:40
Reviewer Update
Thank you for your response, I will await your response further. I see a lot of others complaining about the same thing from 2023 which means this problem has not been resolved since. How much money has Capitec made from not paying these winnings especially if someone does not check their tickets. This is unacceptable.