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Darren B

1 reviews | Active since Jan 2025

07 Dec 2025, 19:47

Lotto winnings not paid

I played the lotto via the Capitec app yesterday, my winnings have not been paid into my account. I play regularly assuming the funds will be paid into my account and never checked until now. Capitec please could you advise snd I would like you to check if there are other lotto winnings that never got paid into my account?

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Dec 2025, 07:07
Official
Good day Darren Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank