KD
Khanyisani D

1 reviews | Active since Aug 2017

02 Aug 2017, 19:06

Lost thousands of Rands because of Capitec and mtn

<p>On the 16th 0f June my cell lost network . I try to phone vodacom they said my cell number is ported to mtn , they gave me the mtn porting department .they said im must phone during working hours . On the the 17th I was getting married . I have managed to get through mtn on monday . They gave my cell number back . Only to find out all my money was gone on my Capitec bank account . It was transferred while my phone was not working. I Went to Capitec bank the told me that theres nothing they can do for me because . All these accounts money was widrawn same time . </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Aug 2017, 08:48
Official

I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank