MM
Mkhululi M

1 reviews | Active since Aug 2019

19 Jul 2020, 12:58

Lost my money not knowing

I have a problem i lost my money the sum of R1896-00 it show that someone purchased with the Reference of INTERDATE SA so i went to the bank to and they charged me R170 to investigate my case number (***6) my matter i am so disappointed in you Capitec because this shows that our money's are not safe with you how can this happen....please help me get my money back reverse it i want my money i want my money

Contact me here ***

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Jul 2020, 11:55
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply20 Jul 2020, 12:02
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank