Lost money in my capitec account was promised to get respond in 8day in Nomber till today it December no response

Item: Capitec Bank
Rating: 1
Author: Nompumelelo M

I had a problem with my account some took all my money in my account they transfed the money to another capitec account i went to branch i was told they will investigate and get back to me in 8 working days since the 7th november till today the 11th december no call no update nothing but my money is gone

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

12 Dec 2019, 08:54

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply12 Dec 2019, 08:54

Official

Capitec Bank's replyOfficial

12 Dec 2019, 09:27

Good day

We have attempted to contact you to no avail. Please advise of an alternative contact number to contact you or a preferable method.

Kind regards
Capitec Bank

Capitec Bank's reply12 Dec 2019, 09:27

Official

Good day

We have attempted to contact you to no avail. Please advise of an alternative contact number to contact you or a preferable method.

Kind regards
Capitec Bank