Lost money

Yesterday I called Capitec just 2 minutes after I realised that i transferred money into a wrong cell no,I'm was just so pulzed when they told me they won't be able to help now I have lost R2000 it may not mean much to them but i worked hard for that money to just lose it like that,capitec is the worst bank really encouraging *****'s to get away with such, I'm more than disappointed at this point our monies are not safe in that bank