LN
Lutho N

1 reviews | Active since Oct 2021

26 Oct 2021, 18:53

Lost Funds - Capitec bank

On the 19th of October 2021 I transferred money from my Capitec account to my other bank account. I did immediate payment because I needed the money urgently. Till to date the money hasn't reflected to my other bank account. Whenever visit a capitec branch I get told that my funds are still being tracked. How long does tracking funds take perhaps?

I am so disappointed with Capitec bank!!

This feels like *******.

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Oct 2021, 19:05
Official
Good day Lutho 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank