MG
Mark G

1 reviews | Active since Jul 2016

12 Jul 2016, 06:24

Lost card, unknown cash withdrawal & I'm told its my own fault.

<p>I lost my bank card in Dec 2015. Money was withdrawn from my ACC. As soon as I noticed this I called in to stop the card and report the withdrawal. I have been back to the bank 6 times and to no avail. The last consultant told me that the card was mine and should take better care of my things and that I would most likely not get my money back. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jul 2016, 06:50
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank