NB
Nomasomi B

1 reviews | Active since Oct 2020

18 Oct 2020, 15:18

Loose my money because of Capitec bank

I'm not happy about Capitec, someone paid me R5000 from online stockvel then after 2 days she phoned the bank and **** that she deposited the money by mistake. Now the bank take the money from me and put it on hold we both don't get the money

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Oct 2020, 10:40
Official
HI Nomasomi

Thank you for raising your concerns.
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply26 Oct 2020, 14:29
Official
Good day Nomasomi

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank