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Mpho M

1 reviews | Active since Aug 2022

16 Aug 2023, 09:38

Longest investigation putting my life on hold

I have had a pending case since February. This has got. To be the longest investigation where a responded is not contacted and no notes are made available. Everybody doesn't seem to want to provide me with the details on this case and it's VERY worrying. I have and still complying with the bank's requests but, NOTHING is happening with regards to re-instating my funds back to my account.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2023, 10:11
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.