1 reviews | Active since May 2017

10 Sept 2018, 15:06

Long wait for Response/Feedback

I have app**** for a credit card almost a week ago, and I have still not received any feedback from the Bank. The Branch in Constantia and Accounts department of Capitec is useless as I have given all required documentation and a letter confirming my employment but still no response.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2018, 15:51
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,