SJ
Sihle J
1 reviews | Active since Jan 2025
15 Jan 2025, 13:25
Long time claim
On the 11 of December I did a claim on Capitec bank. I submitted all the documents they asked for but until today there is no payment or anything that says they are still processing it. When I call them they say they will escalate my case to their bosses .
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Replies (2)
Capitec Bank's replyOfficial
15 Jan 2025, 14:36Hi Sihle, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Best regards,
Capitec Bank's reply15 Jan 2025, 14:36
Official
Hi Sihle, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Best regards,
Capitec Bank's replyOfficial
27 Jan 2025, 11:00Good day Sihle
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply27 Jan 2025, 11:00
Official
Good day Sihle
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service on below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards
Complaint ManagementCapitec Bank
Best regards,