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Fiona B
1 reviews | Active since Apr 2023
04 Dec 2025, 14:59
Long standning complaint not fully resolved.
Capitec I cannot believe we are here again. I really believed that this time around this long standing issue woould be sorted. I even logged the complaint internally but to date no response. Hence me once again ahving to resort to HelloPeter. My credit report for October 2025 still shows I missed a payment on my installment of my access facility. Please can you fix this once and for all. I have really had enough. The unneccessary stress and frustration you are causing, is not even amusing.
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Replies (1)Capitec Bank's replyOfficial
04 Dec 2025, 16:43Good day Fiona
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Dec 2025, 16:43
Official
Good day Fiona
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
