SR
Sbongile R
1 reviews | Active since Oct 2009
01 Apr 2021, 17:50
Long queues at the atm and no social distancing
Long queues at the atm and no social distancing. The company knows they have many customers but nothing is done to add atms in the branches to reduce the time it takes to finally transact at the atm. It’s uncomfortable, risky and unacceptable and it has been going on for long. I’ve never passed capitec atms without queues.
The social distance concern is worse cause we’re exposed to infection. Even worse we stand forever in queues.
I am concerned about making money.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
02 Apr 2021, 07:51Good day Sbongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Apr 2021, 07:51
Official
Good day Sbongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Apr 2021, 10:46Good day Sbongile
Kindly note that we tried several times to contact you, however with no success. We really apologies for the inconvenience that the matter has caused.
Kind regards
Capitec Bank
Kindly note that we tried several times to contact you, however with no success. We really apologies for the inconvenience that the matter has caused.
Kind regards
Capitec Bank
Capitec Bank's reply12 Apr 2021, 10:46
Official
Good day Sbongile
Kindly note that we tried several times to contact you, however with no success. We really apologies for the inconvenience that the matter has caused.
Kind regards
Capitec Bank
Kindly note that we tried several times to contact you, however with no success. We really apologies for the inconvenience that the matter has caused.
Kind regards
Capitec Bank
