AM
Awelani M

1 reviews | Active since May 2018

31 May 2021, 17:23

LONG QUEUES and NO INSIDE BANK DEPOSITS

Best bank that I have used so far. Their Banking App is so convenient and I never struggle with anything. The unfortunate thing is I went to the Bank because I had a lot of cash on me. Normally they will allow you inside to deposit the money. I was now told I have to join the queue outside for the ATM. I never draw money from a Capitec ATM. It's unfortunate that this service is the reason I have to quit banking with Capitec. Transfer my salary and banking needs to a more efficient and expedient business.

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 May 2021, 17:36
Official
Good day Awelani
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
Kind regards 
Capitec Bank