VM
Verity M

1 reviews | Active since Jan 2025

03 Jan 2025, 19:44

Long horrible Claims process

I have submitted a claim more then 5 days ago already i have exhausted my airtime calling these people all they keep saying is they escalating the matter funeral insurance should be treated as an emergency and i dont expect to be waiting for weeks to get a claim processed im really not happy with Capitec

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Jan 2025, 20:36
Official
Hi Verity, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.