CS
Clinton S
1 reviews | Active since May 2017
17 Oct 2024, 12:21
Login issues with Capitec Bank application
Once again, the application has an update and I am unable to login.
This time, there is a black screen with the notation, "This screen is hidden to protect your personal information."
I am able to login into all of my other banking applications, except the Capitec Bank application.
I have never had an issue with the Capitec Bank application prior to August 2024. Since August 2024, I have login issues at least once a month.
I am seriously contemplating moving the funds in the Capitec account to an alternative bank and closing my Capitec account.
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Replies (1)0
Replies (1)Capitec Bank's replyOfficial
17 Oct 2024, 14:15Good day Clinton,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply17 Oct 2024, 14:15
Official
Good day Clinton,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
