sM
sandra M
1 reviews | Active since Sept 2015
14 Mar 2016, 09:26
Lodged a complaint on the 04 March 2016
Good day <br> <br> I lodged a complaint and received a response from Roxanne Pridgeon who said a consultant will call me within two working days. to date I have not received a response. please advise if I need to escalate my matter with the banking ombudsman and the National Consumer Commission or just shame you on social media <br> <br> regards
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Capitec Bank's replyOfficial
14 Mar 2016, 14:41Hello Kgadi1988,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Mar 2016, 14:41
Official
Hello Kgadi1988,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank