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Zoleka M

1 reviews | Active since Jan 2024

02 Jan 2024, 17:25

Locked account

My capitec account was locked on 18 December I reported the matter to the branch and even submitted the required documents but still , capitec please open my account I even wrote an email to ***** operations but I didn't get help

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Replies (3)
Capitec Bank
Capitec Bank's reply02 Jan 2024, 17:27
Official
Good day Zoleka 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ZM
Zoleka M's update03 Jan 2024, 17:57
Reviewer Update
Capitec bank ...I'm still waiting even now ..I didn't receive calls or messages from your stuff please unblock my account!!!
My reference number is ***
My contact number is ***
Please !! It's been close to 14 days since I reported the matter and please don't say you'll pass the matter to an official ..please unblock my account!!
Capitec Bank
Capitec Bank's reply09 Jan 2024, 09:28
Official
 Good day ZolekaThank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank