LB
Lilanie B
1 reviews | Active since Nov 2019
07 Apr 2020, 13:54
Lockdown Sharks
Worst bank ever during this time of lockdown. No awnser on phone lines no awnser on emails. If you do get thru they transfer you from one to another just to get told tht they can NOT help you with your loan nor reverse payments even if you are not working during lockdown. Will move from them to any other bank. Never again. Taking food out other peoples nouths just to feed their own souls. Pathetic
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Capitec Bank's replyOfficial
07 Apr 2020, 14:22I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply07 Apr 2020, 14:22
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Best regards,