WF
William F

1 reviews | Active since Aug 2020

29 Aug 2020, 11:53

Loan terms Month increased without concern

Kindly urging the Bank to clarify why did they increase Month terms on personal loans without any concern. what's 1even worse urgents aren't aware of the matter, and if you have a personal loan with Capitec bank I urge you to look at the the number of terms the bank has increased with. inflation is down interest rates a low why did the bank increase terms on loan repayment....... very bad approach especially with the pendamic situation.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2020, 10:20
Official
Good day William

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank