ZN
Zodwa N

1 reviews | Active since Apr 2011

03 Jul 2020, 02:21

Loan term extension

I have received an email stating that my loan term is going to be extended because the credit insurance premium has increased,i don't understand why is the loan term is being extended because of that,how much am i charged a month for the credit insurance?Rather debit a higher premium instead of extending my loan term.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Jul 2020, 09:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,