LS
Lea S

1 reviews | Active since May 2016

06 Aug 2025, 12:31

Loan taking long to be approved

Never ever do any loan with capitec their app have misleading information and you have to let the call centre call you what they say on the app Is different unlike other banks you get feedback immediately bit this one you have to wait for days to know whether you got approved or declined they app says they respond immediately but it is day 2 and I am still waiting and I bank with this useless people

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2025, 12:40
Official
Good day Lea, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec