Loan Settlement Issue

I have send the following email to Capitec, Fenwick Boshoff Incorporated and Nimble Collections on 13 January 2020 and still i haven't received any feedback. So I'm going to wait another 6 months to get another lawyers letter.

Good day,

I had a loan with Capitec which got in arrears and was handed over to Nimble Collections. Nimble Collections always deduct via a debit order from my bank account.

In July 2019 I phoned Nimble Collections with a settlement amount, they gave it to me over the phone.

I paid the amount of R5863.73 and send the proof of payment and asked for apaid up letter on 1 July 2019. (I still have the email) I didnt receivedany feedback. And they never deducted again from my bank accoount.

On 08 January 2020 (6 Months Later) I received an email from FenwickBoshoff Incorporated saying that I still owe Capitec an amount of R1022.13.

I have sended an email to Nimble Collections and Fenwick Boshoff Incorporated on 08 January 2020 asking them to please sort this out.

On 09 January 2020 I called Nimble Collections for a paid up letter, they had said they will come back to me and still I didnt received any response.

ID Number: *** 081 Nimble Collections *** Fenwick Boshoff Incorporated Ref: CSB-***

Can this be sorted out.

Immediate response in this matter will be much appreciated.

Please note: I choose to correspond via email.

Thank you