LN
Lindeka N
1 reviews | Active since Jun 2016
14 Aug 2020, 08:56
Loan settlement amount request
I have been sent from one agent to the other , I am requesting a settlement quote for my term loan. I am tired of wasting my time on calls without any fruitful outcome. One agent said go to the branch LOL in this Covid19 times where branches are heavily impacted.
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Replies (2)
Capitec Bank's replyOfficial
14 Aug 2020, 09:35I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply14 Aug 2020, 09:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
16 Aug 2020, 08:15Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply16 Aug 2020, 08:15
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank