1 reviews | Active since Oct 2012
loan settlement
Dear Capitec bank, please waive R156.76 on a loan settlement ,there was a problems with other bank,they could not pay before deadline,1 November.I have been a good payer for the last three years,despite of challenges of your system taking money from my account before payday,after numerous time , I visited the bank,requesting this to be sorted because on my loan agreement I signed I did stated that I get paid on the 25th of every month,but early morning of the 23rd or 24th,money is out,is the reason I decided to have an early settlement to the loan.
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Best regards,
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
***
Best regards,
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
In regards to our telephonic conversation, please be advised that your matter has been resolved.
Best regards,
In regards to our telephonic conversation, please be advised that your matter has been resolved.
Best regards,