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shane P

1 reviews | Active since May 2015

19 May 2015, 15:22

loan settlement

i want to settle a loan from capitec but the settlement fee is higher than the outstanding balance how does this word i have sent numerice emails to get a explenation for the reason of this but got no responce i am very unhappy with this how can they charge you more to settle a loan a year and 3 months before the loan period ends this feels like they are *****ing my hard earned money after this loan is payed i will defnintly change my bank

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Replies (1)
Capitec Bank
Capitec Bank's reply19 May 2015, 16:00
Official
Hello shanep07,

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Capitec Bank
Complaint Management

Best regards,