bM
bongani M

1 reviews | Active since Jun 2013

08 Mar 2018, 14:51

Loan Settled, but credit report still shows unpaid

Good afternoon Capitec Team

Could you kindly update my transunion credit report that your loan was fully settled. The loan was settled August 2015, but on my transunion it still shows as pending. i have the settlement letter as well as proof. your assistance in this regarding would be greatly appreciated.

kind regards

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2018, 07:52
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank