KS
Khensani S

1 reviews | Active since Sept 2019

07 Sept 2019, 10:45

Loan ****

I took a loan with capitec last year December for 12 months of 20000 after 9 payments I wanted to settle my account and being a financial accountant I should be owing around R3700 but capitec says I owe the full loan instalments which would mean I would have to pay R5800 which does not make sense they are charging me for future interest. I have taken loans with other banks before and this has never happened. No mater what you do, do not ever take a loan for Capitec

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Sept 2019, 08:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply12 Nov 2019, 12:39
Official
Good day

I confirm the matter was addressed.

Kind regards
Complaint Management
Capitec Bank