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Poppy M
1 reviews | Active since Jan 2016
28 Jun 2021, 09:20
Loan repayment balance increasing after payment instead of decreasing
My monthly loan repayment balance went up after I made payment instead of decrease. Can someone please tell me what is happening. When I call the line keeps breaking. I never missed any payment, this is very stressful
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Replies (1)Capitec Bank's replyOfficial
28 Jun 2021, 09:23Good day Poppy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jun 2021, 09:23
Official
Good day Poppy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
