LS
Lungile S
1 reviews | Active since Feb 2013
05 Apr 2016, 14:30
Loan paid up but ITC record not updated
I had a 3 months loan that has being paid up, however the ITC record is not updated as such. When I call the call centre I waiting for a very long time.
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Capitec Bank's replyOfficial
05 Apr 2016, 15:04Hello lungiles@ ,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply05 Apr 2016, 15:04
Official
Hello lungiles@ ,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank