tB
thommy B

1 reviews | Active since Jan 2018

31 Jan 2018, 22:33

Loan paid still shown on my credit report

I had a loan with Capitec on 2015 and the loan was paid in full. But until today the own still shown on my credit report not taken out. I once called Capitec to remove it in my credit report no action was done yet.

0
Replies (3)
Capitec Bank
Capitec Bank's reply01 Feb 2018, 10:14
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply06 Feb 2018, 10:59
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Nwabisa Tom

Complaint Management

Capitec Bank

tB
thommy B's update06 Feb 2018, 13:25
Reviewer Update
Thank you Nwabisa. You very professional and I appreciate the service you gave me.