Loan not approved because personnel is ***********.

Item: Capitec Bank
Rating: 1
Author: jacques.vermaak jacques.vermaak

I'm approved for a loan. Capitec personnel can't read payslips. Now I have to wait another month. You need to train your people. If it was supposed to be on August payslips but due to technical error it was.added on September payslips. This means it's for August but it shows on September payslips. Not rocket science

Helpful (0)

Replies (4)

jacques.vermaak jacques.vermaak's updateReviewer Update

01 Nov 2018, 09:01

No feedback from capitec

jacques.vermaak jacques.vermaak's update01 Nov 2018, 09:01

Reviewer Update

No feedback from capitec

Capitec Bank's replyOfficial

01 Nov 2018, 10:28

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply01 Nov 2018, 10:28

Official

Complaint Management
Capitec Bank

jacques.vermaak jacques.vermaak's updateReviewer Update

06 Nov 2018, 13:19

Hi Its been 5 days and no feedback?????

jacques.vermaak jacques.vermaak's update06 Nov 2018, 13:19

Reviewer Update

Hi Its been 5 days and no feedback?????

jacques.vermaak jacques.vermaak's updateReviewer Update

07 Nov 2018, 14:06

Yes your bank is useless. Cant read a payslip. Keep your money!! ABSA already assisted me with a Loan. R50****!!! Thats why you will never be a No1 bank.

jacques.vermaak jacques.vermaak's update07 Nov 2018, 14:06

Reviewer Update

Yes your bank is useless. Cant read a payslip. Keep your money!! ABSA already assisted me with a Loan. R50****!!! Thats why you will never be a No1 bank.