NM
Nolusindiso M

1 reviews | Active since Dec 2015

20 Nov 2021, 22:43

Loan issue

Good day I took a 3k loan with capitec in 2015 then i lost my job after i called them and made new payments arrangements, i managed to pay their loan off. My problem is everytime im applying for aloan to them they decline my application even if its one month loan ive been banking with them for more than 10 years, other banks they do give me loan but capitec they dont, i would love to know what could be the reason for that cause i dont owe them.

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Nov 2021, 13:38
Official
Good day Nolusindiso 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 16:54
Official
Hi Nolusindiso 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank