NM
NOZUKO M

1 reviews | Active since Oct 2015

15 Oct 2015, 10:01

LOAN HANDED OVER

MY CAPITEC ACC WAS HANDED OVER TO VERTEX AND MY PAYMENTS WERE NOT UPDATED TO CAPITEC AS I HAVE REQUESTED A STATEMNT FROM CAPITEC SHOWING ALL PAYMENTS MADE TO THEM AND WHY THEY ARE CHARGING SO MUCH INTEREST AND NEVR GOT A RESPOND FROM CAPITEC HEAD OFFICE AS THE REQUEST WAS ALSO MADE THAT MY ACC IS TAKEN BACK TO CAPITEC AND I CONTINUE WITH MY PAYMENTS WITH THEM, HOW EVER I CONTINUED PAYING VETEX AND AUG THE PAYMENT WAS NOT MADE DUE TO THE FACT THAT I DIDN'T GET MY COMMISSION AND VERTEX WAS ADVISED AND THE PAYMENT WAS RECEIVED IN SEPT AND THEY ADVISED THAT ALL WAS IN ORDER TO MY SURPRISE YESTERDAY I GET A MSG FROM MY COLLEAGUE STATING THAT I WAS CALLED AND THE AGENT WHO CALLED DISCLOSED THE NATURE OF THE CALL,TODAY AGAIN I GOT A MSG WHEN RETURNING A CALL WAS ADVISED THAT IM NOW HANDED OVER TO BROWERS AND THEY WANT YO CONFIRM EMPLOYMENT FOR A GARNISHEE ORDER,VETEX HAS MY INFORMATYION AND I NEVER REFUSED TO PAY MY ACC AND HAS BEEN PAYING WHY THEY HUMILIATED ME LIKE THAT IS NOT APPRICIATED AS THEY WERE SUPPOSE TO CALL ME FIRST AND IF I WAS NOT CO-OPARATING THEN CALL MY WORK NUMBER IM SOOO NOT HAPPY AS I AM COMITED IN PAYING MY ACC BUT CAN GET DISTURBING CALLS LIKE THUIS AT WORK.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Oct 2015, 13:53
Official
Hello GIVENMKHONZA1984,

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

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