Loan extension due to poor conduct!!
Capitec offered me a 3 month covid19 relief break on my loan as I was in good standing with the bank, I continued to pay the bank after the 3 month period, However it came as a shock to me as Capitec has listed an extension of loan due to poor misconduct under my credit profile. That has affected me not to qualify for the house I was about to purchase.
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Capitec Bank's replyOfficial
24 Aug 2020, 11:54I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Aug 2020, 11:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
26 Aug 2020, 12:18 Good day Mr Mogorosi As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
Capitec Bank's reply26 Aug 2020, 12:18
Official
Good day Mr Mogorosi As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank