Loan Department

Have been waiting for 3 days for the person (whom will not be named) helping me with a credit application to give me a call back and wen you phone the bank it is the one excuse after a other They place you on hold and after n while drop the phone Capitec if you don't want business form new clients and people considering to change from there bank were thy have been banking for years just let the public know so then we don't have to spend a large amount of airtime and time struggling to get the professional help we need