Loan declined unfairly

I have app**** for a loan on the capitec banking app everything went threw yesterday I went to check on my application form at the branch itself the consultant there told me that application has been declined as the my employment fell under other but that don't make sense to me as she told me that my employer is doing something wrong yet on my pay slip it has the company registration number everything I just feel like they could have said it in the beginning instead of stringing they clients along......and to make matters worst it's fine if that company is paying my salary in my capitec account but it's not fine for them to offer me the loan......I'm sorry capitec but you just lost a good client.