Loan Declined

I app**** for a loan from Capitec Bank on the 4th of Dec. I qualified for a loan but the agent came back to me and said they can't give me a loan because they cannot see the account were my salary is being paid to.<br> <br> My problem is that I am a capitec client and I have two bank accounts one my salary goes In it and debit orders uses it. I use the other for withdrawals. Capitec rejected my loan just for that reason. According to the agent they couldn't pic up that I havery two accounts with them,she told me they cannot see where my salary is being paid to but I have been banking with them using this accoun for almost 4 Years now.<br> <br> What a lame reason to reject my loan.<br> I would like to now what risk does this have. I am your client my salary is being paid to u.