AM
Ande M

1 reviews | Active since Dec 2017

12 Dec 2017, 19:17

Loan debited too early

I have a 20month loan with Capitec bank. My debit order date is the 27th of every month but they decided to debit on the 12th of December wayyy before my payment date. This isn't the first, second or third time the has happened.

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Dec 2017, 09:22
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply14 Dec 2017, 13:49
Official

Good day

We note that the issue has been resolved. Apologies for the inconvenienced caused.

Kind Regards

Comnplaint Management