LN
Luyolo N

1 reviews | Active since Mar 2025

25 Mar 2025, 10:33

Loan Debit

My term loan debited twice today 25th March after the bank did not collect their money in January. I was not called I wasn't sms'd with regards to this. Even in February the bank took their normal installment and did not inform me of my arrears. They are unwilling to reverse the funds and I don't understand why without any communication.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Mar 2025, 11:23
Official
Good day Luyolo, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec