Loan

I HAVE BEEN PAYING MY LOAN NOT EVEN A SINGLE MONTH SKIP WITH OUT PAYING NOW I SAW ON THE APP AM BEHIND HOW? THEY EVEN CHANGE MY DATE TO THE 6TH WITHOUT MY FU***& AUTHENTICATION and AUTHORIZATION WHERE DO I GET MONEY ON THE 6TH I PAID MY LOAN LAST MONTH 9N 24TH EACH N EVERY MONTH I NID TO QUERY FOR REFUND SPOKE TO Nwabisa the 1st time she refunded me NOW IT'S THE 4TH PR 5TH TIME THIS NONSENSE HAPPEND I EVEN CHANGE TO STANDARD BANK BECAUSE OF YOUR GREEDNESS AND SELF-CENTERED SPOKE TO 1 CONSULTANT HIS FOCUS WAS GETTING PTP NOT SOLVING PROBLEM FIX THAT NONSENSE AND UPDATE MY PROFILE!!!