Loan contract landing in the wrong hands

I am extremely disappointed with Capitec!

i have banked with you for many years and was very happy with your service until this passed Sunday.

I was randomly contacted by gentleman named Marvin and he was in possession of my loan contract which had all my personal information on it - THIS IS NOT ACCEPTABLE!

When i had spoken to the consultant who had assisted me, i had made it very clear to him to email me and not post the contract.

For the above reason i will be closing my Capitec account and will bank else where in future.