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zwide Z
1 reviews | Active since Sept 2016
25 Nov 2020, 11:32
Loan Confusion
I have a loan with Capitec which seems to be working as revolving credit. One month my balance will decrease the next month my balance will increase even though I have not missed any payment. If someone can please log in to my account and explain to me what is going on.
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Replies (2)
Capitec Bank's replyOfficial
25 Nov 2020, 12:25Good day Zamarh
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Nov 2020, 12:25
Official
Good day Zamarh
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
26 Nov 2020, 13:59Good day Zamarh
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply26 Nov 2020, 13:59
Official
Good day Zamarh
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank