VM
Vuyokazi M

1 reviews | Active since Jul 2020

30 Oct 2020, 03:02

Loan approval

I app**** for a loan and was approved and waited for 2 hrs just to be told that they cannot debit my capitec. Flexi save account which they did to pay fees for my normal savings account and I had already had hope that I was getting the money which I never did.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Oct 2020, 11:36
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

VM
Vuyokazi M's update30 Oct 2020, 12:00
Reviewer Update
I have sent countless emails ti clientcare@capitec and no response